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Hamburg.deHamburg ServiceIdentity card, electronic proof of identityBillstedt Residents’ Affairs

Billstedt Residents’ Affairs

Identity card, electronic proof of identity

Here you will find all relevant information about the identity card with online ID function.

Use Online-Service

Detailed description

The new identity card is still proof of identity.

The following data is stored on the chip in the ID card:

  • photograph
  • First and last name, if applicable the name of a religious order and artist
  • birth date
  • address
  • nationality
  • last day of validity
  • Issuing authority
  • serial number
  • access number
  • fingerprints

The machine-readable zone does not contain any additional personal information.

From the age of 16 this function is automatically switched on. It is automatically switched off for people under the age of 16. A later activation is possible from the age of 16 personally by the owner.

The identity card can be used with activated electronic proof of identity (eID function) for secure registration on the Internet. Only the data required for the transaction on the Internet is transmitted.
In the future, the use of government services via the Internet (e-government) is to be increased. You can find out more about using the online ID function in the customer center.

You can obtain detailed information on online use by calling 0180-1-33 33 33 (3.9 ct/minute/landline) or on the Internet in the ID card portal (see links).

 

Information

Prerequisites

Presentation of the identity card.

Documents required

The identity card must be presented to activate the online identification function.

Please note

Since 2017, ID cards have only been delivered with the eID switched on.

Deadlines

no

Procedure

Speak to a Hamburg service of your choice in person.

Processing time

about 5 minutes

Fees

no

Payment methods available

  • Girocard
  • Cash payment

Legal basis

Identity Card Act (PAuswG)

Address and contact information

Billstedt Residents’ Affairs

You can use this service at any Hamburg Service Residents' Affairs location, regardless of where you live in Hamburg.

Mon-Tue 12-7pm, Wed-Thu 7am-12pm, Fri 8am-2pm, Visits are only possible by appointment. You can book an appointment online (https://www.ºÚÁÏÀÏ˾»ú/go/17584) or by phone at 040 115.

If you would like to apply for an identity card, passport or children's passport, you can use an existing self-recording terminal (Speed Capture Terminal) to capture the necessary biometric data (digital photo, signature, fingerprints).


Please allow a few minutes more time before your appointment to collect your data.


Note: You will not receive a printout of the digital photo.


There is no need to bring a passport photo with you when using the self-registration terminal.


Use costs 6 euros.


Please speak to the clerk afterwards.



The existing self-recording terminal (Speed Capture Terminal) cannot be used for fishing licenses and driver's license applications. Please bring a passport photo (biometric) with you for these services.

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Last updated: 07.09.2025