ºÚÁÏÀÏ˾»ú

Hamburg.com IASON page

ID card, status query

If you want to know whether your identity card is ready for collection, you can find the necessary information here.

Use Online-Service

Detailed description

You can use the ID/Passport Application Status online service on the Hamburg Service Portal to check whether your requested ID card or passport is ready for collection. To do this, you will need the serial number, which you can find on your collection slip. The collection slip will be given to you when you apply at the Hamburg Service Center.


Important note regarding identity cards:
Before you collect your identity card, please be sure to read the instructions under -Collecting identity cards-.

 

Information

Prerequisites

For telephone or online inquiries:

  • Serial number is available.
  • Registration in the Hamburg Service Portal is not required for the online service ID/Passport application status.

Documents required

  • Pick-up slip

Please note

If you no longer have the collection slip with the serial number, please contact the Hamburg Service by phone (040 - 115) or send an email to the responsible location.

Deadlines

No

Procedure

  • Online query via the Hamburg Service Portal or
  • Call the Hamburg telephone service (040 - 115).

Fees

Toll-free

Legal basis

Identity Card Act (PAuswG)

Forms and downloads

Related services

Links on ºÚÁÏÀÏ˾»ú

Find out your responsible facility

Angaben zur Zuständigkeit
Bitte geben Sie hier die Wohnanschrift mit Straße und Hausnummer an

Haven't found the right one yet?

To Hamburg Service startpage

Keywords: ID processing, query status Query status of passport processing Passport processing, query status Request federal identity card, status of processing Query status of federal identity card processing Is my ID ready Is my passport ready? ID card, processing status Passport, processing status Query the processing status of your ID card or passport

Last updated: 07.09.2025