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Prerequisites

• You have lost your national passport.
• You appear in person at the relevant authorities.

Documents required

• Existing identification documents, preferably with a photo (e.g. identity card or other documents to establish your identity)
• current biometric passport photo in electronic form
  • As of May 1, 2025, you are no longer permitted to submit paper-based photos. The photo must be provided digitally. You must have the photo taken on-site; a photo booth is available.
• In case of theft, the theft report from the police

Please note

If you find your original national passport, inform the relevant authorities immediately.

In Hamburg, you can also use this service at the Ministry of the Interior and Sport - Office for Migration. Please contact the office responsible for you. Further information can be found in the "Links" section.

Deadlines

You must report the loss immediately and take the necessary steps to reissue it.

Procedure

• You report the theft or loss of your national passport to the police and have a theft report filed.
• You should inform the relevant immigration authority about the loss of your national passport. There, you will receive a certificate of lost identity documents, which is often required by the embassy or consulate. Upon request, this certificate can also be issued with a passport photo.
• You should contact the embassy or consulate of your home country in Germany. They are responsible for issuing a replacement passport or a temporary travel document.
• After you have received your new passport, visit the immigration office again to apply for a new residence permit.

Processing time

Your registration will be processed immediately. Please allow several weeks for the issuance of a new national passport. Your home embassy can provide you with more detailed information on processing times.

Fees

Fees for issuing a certificate;


9.00 EUR for minors


18.00 EUR for adults


no fee for Turkish nationals entitled to association

Legal remedies

New creation: objection or action before the administrative court


Report: no legal remedy provided

Legal basis

Residence Act (AufenthG)