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Get advice on voluntary return to your country of origin

If you can no longer or no longer want to stay in Germany, you can get advice on voluntary return.

Detailed description

If you can no longer or no longer want to stay in Germany, you have the opportunity to receive organizational and financial support.



You can get free advice on the subject of voluntary return. The advice has no influence on your asylum procedure and does not commit you to anything. This way you can make the best decision with confidence and in a well-informed manner.



If you decide to return to your home country, your personal advisor will help you organize and plan your return trip. Depending on your nationality, you may receive financial and non-cash benefits (travel and transport costs, travel allowances, additional medical costs, start-up assistance).



In some countries of origin there are also reintegration projects that support you in building a new life, depending on your personal needs. You will receive information about this during the consultation.

 

Information

Prerequisites

There are no special requirements for the consultation. For example, the consultation is possible even if you have not yet submitted an asylum application.



The prerequisite for financial support is the existence of at least one of the following points:

  • You are in the asylum process.
  • Your asylum application has been rejected and you are required to leave the country.
  • You are entitled to asylum or have a temporary residence permit.
  • They were granted residence for reasons of international law, humanitarian or political reasons.

Documents required

No documents are required for the initial consultation. You will be informed which documents will be required during the consultation at your consultation appointment.

Please note

In Hamburg you can freely choose between different counselling centres: Return counselling is possible

  • at the Central Aliens Authority, Hammer Straße 30-34, 22041 Hamburg
    • Opening hours: Monday, Tuesday, Thursday and Friday from 8 a.m. to 1 p.m.
  • at the return consultation in the Arrival Centre, Bargkoppelweg 60, 22145 Hamburg
    • Opening hours: Monday - Friday 9 a.m. - 3 p.m.
  • In the Hamburg Refugee Center, Adenauerallee 10, 20097 Hamburg
    • Opening hours: Monday - Friday 9 a.m. - 1 p.m., Tuesday and Thursday also 3 p.m. - 5 p.m.

Telephone number and email address for inquiries from other authorities (e.g. immigration department):


Tel.: +49 40 428 39 - 4115 or - 4325


Email: rueckkehrberatung@amtfuermigration.ºÚÁÏÀÏ˾»ú

Deadlines

No

Procedure

  • You arrange a personal appointment with the responsible department.
  • You will receive a non-binding consultation.
  • If you decide to return to your home country, the application process follows.
  • If the application is approved, you will organize your return journey and arrival in your home country together with your advisor.
  • After your arrival, you will receive further support depending on the country and your personal needs.

Processing time

The processing time varies depending on the individual case.

Fees

No

Legal remedies

No

Legal basis

REAG/GARP program

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Keywords: Voluntary return of refugees Voluntary return to the home country Departure advice Return counseling Voluntary departure Refugees, Voluntary Return

Last updated: 06.09.2025