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Hamburg.deHamburg ServiceReplace driver card, company card and workshop...

Replace driver card, company card and workshop card (driver's license) after theft or loss

If the driver, company or workshop card is lost or stolen, you must apply for a new card.

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Detailed description

If the driver, company or workshop card is lost or stolen, you must apply for a new card.
The following applies to the driver card:
A maximum of fifteen calendar days may be driven without the driver card, during this period a manual printout must be made from the tachograph card device. The driver card must be re-applied for immediately.

 

Information

Prerequisites

The application to the Landesbetrieb Verkehr (LBV) is only possible if the driver and the company have their main residence in Hamburg.



The following applies to the driver card:


The application must only be submitted in person.



If the driver card and workshop card are lost:


An affidavit must be submitted, this is subject to a fee. In the event of theft, the police must be reported.

Documents required

Please bring the following documents for the driver card with you to the appointment:

  • a valid identity card or an electronic residence permit (eAT) or passport with current registration confirmation of the driver
  • a biometric passport photo 35 x 45 millimeters
  • EU card driving license
  • In case of theft, report it to the police (note: in case of theft abroad, the report must be submitted by a sworn translator)
  • in case of loss, an affidavit of loss
  • the appointment confirmation

Please note

The replacement document can only be applied for at the LBV-Mitte and LBV-Nord driving license offices.

Procedure

  • You book an appointment online.
    • On our website for booking appointments, select the category "Driver's license" for the driver card, and select the category "Other services" for the company or workshop card.
    • Depending on your request, book the appointment "Application for driver card", "Application for company card" or "Application for workshop card"
    • You will receive an email. Confirm your reserved appointment using the link in the email.
  • Bring all necessary documents and the appointment confirmation with you to your appointment at the LBV.
  • Scan the QR code on your appointment confirmation using the scanner on site.
  • Take a seat in the waiting area. You will be called by your call number.
  • Your request will be processed on site.

Fees

The fees are between EUR 38.00 and EUR 72.30. The exact amount of the fee can only be determined on site using the complete documentation.

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Last updated: 07.09.2025