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Replacing a passenger transport ticket after loss or theft

If you are in possession of a passenger transport license, you must always carry it with you and arrange for a replacement immediately if it is lost.

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Detailed description

Drivers who use their vehicles for the commercial transport of people bear a high level of responsibility for their passengers and their documents.
If you are in possession of a passenger transport license, you must always carry it with you and arrange for a replacement immediately if it is lost.

 

Information

Prerequisites

The application can only be submitted personally to the LBV if the owner has his main residence in Hamburg.

Documents required

The following documents must be available to apply:

  • a valid identity card or an electronic residence permit (eAT) or passport with current confirmation of registration
  • the EU card driving license
  • in case of theft, the theft report
  • the appointment confirmation

Please note

Only the LBV-Mitte and LBV-Nord driving license offices are responsible for applications.

Procedure

  • You book an appointment online.
    • On our website for booking appointments, select the category "Driver's License."
    • Book the appointment "Application for a passenger transport ticket".
    • You will receive an email. Confirm your reservation using the link in the email.
  • Please bring all necessary documents and the appointment confirmation with you to your appointment at the LBV.
  • Scan the QR code on your appointment confirmation using the scanner on site.
  • Take a seat in the waiting area. You will be called by your call number.
  • Your request will be processed on site.

Processing time

If all documents have been submitted in full, the passenger transport ticket can be taken with you immediately.

Fees

EUR 48.00. The fee is based on the fee schedule for road traffic measures (GebOSt).

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Keywords: Passenger transport ticket Passenger transport ticket, application Stolen Passenger transport, replacement after loss or theft

Last updated: 28.10.2025