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Report road damage

Report damage to the city of Hamburg's traffic areas to the responsible authorities.

Use Online-Service

Detailed description

You can report road damage that poses a danger to traffic, such as dips, bumps in the road area or potholes. Your reports will be forwarded to the relevant authorities for further action. If there is a risk of an accident, the damage will be secured and immediate measures will be taken. Otherwise, the damage will be included in the road maintenance program.

 

Information

Prerequisites

  • The damage must be within Hamburg's area of responsibility.
  • You must be able to specify the specific location of the damage

Documents required

You can submit a photo of the damage.

Please note

If you caused the damage yourself, report it to the police immediately. If you cause damage, you may be held liable. This means that you will have to pay to repair the damage you caused yourself. If necessary, your insurance will cover the damage

Deadlines

No.

Procedure

  • You report the damage online via Hamburger Melde-Michel
  • Your report will be forwarded to the responsible office
  • The responsible authority initiates the necessary measures

If you do not have internet access, you can also make the report directly to the district office responsible for the location of the damage (road maintenance department).

Processing time

Your report will be forwarded immediately. The time at which the damage is repaired depends on the type and extent of the damage.

Fees

No.

Legal remedies

This is a report from you. There is therefore no legal remedy provided.

Legal basis

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Keywords: Pavement damage Damage to paths Bumps on paths Sidewalk damage Footpath damage Pothole Cycle path damage Waykeeper

Last updated: 07.09.2025