ºÚÁÏÀÏ˾»ú

Care centers in Hamburg General information

In addition to general information, you can receive individual and comprehensive care advice at one of the district care centers.

Detailed description

Care support centers are counseling centers jointly funded by the statutory health and nursing care insurance funds and the City of Hamburg. There is one in every district. The care support centers work closely with the senior citizens' counseling services in the Hamburg districts.



The staff at the care centers will advise and support you in all matters relating to care, such as

  • Questions about care in your own home
  • when filling out applications
  • in the search for a suitable home

Even before you become dependent on care, for example if you are no longer able to manage your own household, the staff at the care centers will inform you about support and assistance options.



In addition to general information, you can also receive personalized and comprehensive care advice upon request. The staff at the care centers will help you coordinate individual steps and, if necessary, provide long-term support.

 

Information

Prerequisites

  • You yourself are in need of help or care or
  • You care for a person who needs help or care.

Documents required

No

Please note

If your concern concerns children or young people in need of care, please contact the cross-district care support center for children and young people

Deadlines

No

Procedure

  • You contact one of the district care centers.
    • You can schedule a consultation by phone. If you prefer, the consultation can also take place at your home.
  • In a joint discussion, you will discuss your individual situation and your need for support with the staff.
  • The further course of the procedure depends on the individual case.

Processing time

The processing time depends on the individual case

Fees

The consultation is free of charge.

Legal remedies

This is a consultation service. There is no associated administrative procedure.

Legal basis

Section 7a of the Social Code (SGB) - Book Eleven (XI)





Section 7c of the Social Code (SGB) - Book Eleven (XI)


Find out your responsible facility

Angaben zur Zuständigkeit
Bitte geben Sie hier die Wohnanschrift mit Straße und Hausnummer an

Haven't found the right one yet?

To Hamburg Service startpage

Keywords: care insurance Care advice Case management

Last updated: 28.10.2025